Frequently Asked Questions

For Customers

Q. How can I order?
Α: For all questions about product use and action, prices, as well as orders, you can speak directly with our official distributor in your country. Please see the page ‘Find us’ to find the necessary contact information or click here.

Q. I would like some tips or recommendations regarding your products and service.
Α: For any questions, concerns or advice regarding our products and services, you can either contact our official distributor in your country (see page ‘Find us’), contact us (click here) or leave us a message on Facebook or Instagram and a professional Juliette Armand aesthetician will get back to you.

Q. What does PD stand for and what is the date indicated on my product. When do products expire?
A: PD refers to the Production Date of the product. If there is no expiration date written on the package, the product can be used for up to 3 years from the indicated production date (PD). Additionally, on the package you will find the period that you can use the product after the opening (Period After Opening).

For Professionals

Q. I am a professional aesthetician, how can I make an order?
Α: To make an order, please speak directly with our official distributor in your country. Please see the page ‘Global Presence’ or click here to find the necessary contact information.

Q: I am interested in becoming a distributor in my country. What must I do?
A: Hello and thank you for your interest in our brand. You should fill out the “Distributor Enquiry Form” by clicking here.